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Monday, 23 April 2012

task 8

You are going to check-in in one of the hotel on town. Make reservation through phone between you and the operator. Make sure you include the necessary detail – type of room, room rate, date, special request, duration, mode of payment.



Receptionist: Good morning. Welcome to the Leisure Hotel.
Me: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies?
R: Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival?
Me: The 24th. 
R: How long will you be staying?
Me: I'll be staying for two nights.
R : How many people is the reservation for?
Me: There will be two of us.
R: And would you like a room with twin beds or a double bed? 
Me: A double bed, please.
R : Great. And would you prefer to have a room with a view of the ocean?
Me: If that type of room is available, I would love to have an ocean view. What's the rate for the room?
R : Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under?
Me: Jeanne
R: Could you spell your last name for me, please?
Me: Sure. J-E-A-N-N-E
R : And is there a phone number where you can be contacted?
Me : Yes, my cell phone number is 012 9876543
R: Great. Now I'll need your credit card information to reserve the room for you. What type of card is it?
Me : Visa. The number is 987654321.
R: And what is the name of the cardholder?
Me: Jeanne Henry
R: Alright, Ms Jeanne your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions, please do not hesitate to call us.
Me: Great, thank you so much.
R: My pleasure. We'll see you in September, Ms Jeanne, Have a nice day.

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